Popular Articles

  1. Dispute Reasons

    Information on reasons for disputes. This information can be found on our merchant knowledge base.
  2. Five Common Dispute Reasons

    Information on the five most common dispute reasons. This information can be found on our merchant knowledge base.
  3. Processing Errors Dispute Category

    Information on first-time dispute category, processing errors. This information can be found on our merchant knowledge base.
  4. Using Filters

    How to use filters on Partner reporting. This information can be found on our merchant knowledge base.
  5. What Payment Types Do We Support?

    Information about payment types that are supported.
  6. Dispute Supporting Documentation Requirements

    Information on requirements for dispute supporting documentation. This information can be found on our merchant knowledge base.
  7. Billing Cycles

    Information on billing cycles that relate to reconciling merchant statements. This information can be found on our merchant knowledge base.
  8. How To Configure Reports

    Information on how to configure reports in Partner Portal. This information can be found on our merchant knowledge base.
  9. Fraud Dispute Category

    Information on first-time dispute category, fraud. This information can be found on our merchant knowledge base.
  10. Saved Reports Overview

    An overview on saved reports. This information can be found on our merchant knowledge base.